Privacy Policy
Your Privacy Matters
We understand that sharing personal information online requires trust. Whether you’re requesting a quote, booking a lawn or garden service, or contacting our team, we are committed to handling your information responsibly and transparently.
Below are answers to some of the most common questions about how Green Mowers collects, uses and protects your personal information.
We collect personal information to:
- Provide lawn mowing and garden maintenance services
- Respond to quote requests and enquiries
- Schedule and manage bookings
- Communicate with customers
- Improve our services and customer experience
We only collect information that is reasonably necessary to provide the services you request.
When you request a quote, book a service, contact our team or use our website, we may collect information such as:
- Your name
- Phone number
- Email address
- Property address
- Suburb
- Property type
- Details about the lawn, garden or outdoor services you require
- Photos you choose to upload with your quote request
This information helps us provide accurate quotes, schedule services and deliver the best possible results.
Your information may be used to:
- Prepare and provide quotes
- Confirm bookings and appointments
- Communicate regarding your service
- Respond to enquiries
- Issue invoices
- Improve our services
- Meet legal and regulatory obligations
- Maintain business records
We do not sell, rent or trade your personal information to third parties.
In some circumstances, we may share limited information with trusted service providers who assist us with:
- Booking and scheduling systems
- Payment processing
- Communication platforms
- Website hosting
- Business operations
Any information shared is limited to what is reasonably necessary to provide our services.
We take reasonable steps to protect your personal information from:
- Misuse
- Loss
- Unauthorised access
- Modification
- Disclosure
This includes:
- Using secure systems
- Restricting access to authorised personnel
- Working with trusted technology providers that maintain appropriate security standards
Yes.
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand how visitors use our website
- Enhance your browsing experience
These technologies may collect anonymous information about how visitors interact with our website.
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Meet legal and accounting obligations
- Resolve disputes
- Maintain business records
When information is no longer required, we take reasonable steps to securely delete or de-identify it.
Yes.
If you believe the information we hold about you is inaccurate, incomplete or out of date, you can contact us to request an update.
We take reasonable steps to ensure personal information remains accurate and current.
Yes.
You may request the deletion of your personal information where permitted by law.
In some circumstances, we may be required to retain certain information to comply with legal, accounting or regulatory obligations.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact the Green Mowers team.
We are committed to handling your personal information responsibly, transparently and in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy laws.
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